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Reentry Care Manager
Applications accepted through June 29th
The Reentry Care Manager serves as an advocate for Changed Choices vision, mission and values. This position exists as the initial point of entry for recently released CARE (Comprehensive Approach to ReEntry) clients. The Reentry Care Manager is the safeguard and coordinator for advancing women’s comprehensive services post-release so that each individual demonstrates growth and progress toward self-sufficiency.
EMPLOYEE STATUS: Full time, Exempt (40 hours/week)
REPORTS TO: Program and Services Director
I. Manage Client Reentry Process (20%)
Participate on CARE’s Admissions Committee for entry or denial into Phase II – Reentry. Serve as the coordinator for any post-release admissions.
Formulate and implement Reentry Care Plan in collaboration with Inmate Care Manager to address clients’ hierarchy of needs for mental, emotional, physical and spiritual growth. Maintain written client care plans beginning immediately upon a client’s arrival locally.
II. Manage Ongoing Reentry Care (60%)
Encourage women in decisions and life skills that reflect Changed Choices client expectations and demonstrate their continued mental, emotional, physical and spiritual growth. Establish positive client relationships quickly and address client needs in a relational manner that holds clients accountable for their growth.
Utilize person-centered case planning with written tools to document client progress.
Serve as the Case Manager for all Reentry clients. Lead Changed Choices team in advancing client CARE plans.
Continually advocate for client’s needs. Assess all applicable resources to initiate and coordinate the creative solutions that will advance client growth toward measurable goals.
Engage Home Manager in creating and maintaining a “home” environment with healthy dynamics between residents of the Ruth Snyder Home.
Program Development & Effectiveness (20%)
Identify and create programing that promotes relationships and teaches healthy physical, mental, emotional and spiritual skills.
Continuously identify opportunities to improve Changed Choices reentry program.
Establish and maintain effective relationships with community organizations to benefit clients.
The successful candidate understands that Changed Choices is a non-profit organization led by followers of Christ.
Educational or professional background in human services. Preferred experience with the challenges faced by formerly incarcerated people. Three or more years of case management experience.
Must have strong interpersonal skills with a discerning ability to read “between the lines” regarding what is stated and not stated (written or verbally).
Must be highly relational with an ability to quickly connect with people from diverse backgrounds—religious, socioeconomic, cultural, ethnic, educational and social.
Motivated by love for others, possessing an innate ability to perceive needs and to advocate.
Must possess flexibility and exceptional problem solving skills in a team environment.
Must be able to flex work schedule according to the shifting needs of clients or emerging crises. Some nights and weekends will be required.
Knowledge of Charlotte-area resources that could benefit Changed Choices clients (employment, housing, healthcare, mental health, substance abuse treatment).
Strong computer/smart phone technology aptitude required; excellent written and verbal communication skills essential.
Changed Choices currently does not offer employer health insurance. A $200 per month stipend toward health insurance is included in the compensation package.